Case file
Prepaid & gift cards
Complaint 4019629 Syncapay
Explained- Product
- Credit card or prepaid card · General-purpose prepaid card
- Detail
- Trouble getting, activating, or registering a card
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- No
- Public statement
- Company believes the complaint is the result of a misunderstanding
- Dec 18, 2020Complaint received
- Dec 18, 2020Sent to Syncapay
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Syncapay complaints about problem getting a card or closing an account
| Received | About | Issue | State | Answer | On time |
|---|
| Nov 28, 2022 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble getting, activating, or registering a card | WA | Explained | Yes |
| Nov 17, 2022 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble getting a working replacement card | NJ | Explained | Yes |
| Nov 13, 2022 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble getting, activating, or registering a card | HI | Explained | Yes |
| May 6, 2022 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble getting, activating, or registering a card | TX | Explained | Yes |
| Aug 11, 2021 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble closing card | FL | Explained | No |
| Jun 17, 2021 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble getting a working replacement card | MA | Explained | No |
| May 24, 2021 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble getting a working replacement card | OR | Explained | Yes |
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