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Student loans

Complaint 4047134 Genesis Lending

No timely reply
Product
Student loan · Private student loan
Detail
Received bad information about your loan
From
Georgia 30094
Filed by
Phone
Company's answer
Untimely response
On time
No
  1. Jan 4, 2021Complaint received
  2. Jan 4, 2021Sent to Genesis Lending
  3. AnsweredUntimely response

Untimely response: the company did not answer within the time allowed. The consumer's own description is not published with this record.

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More Genesis Lending complaints about dealing with your lender or servicer

ReceivedAboutIssueStateAnswerOn time
Oct 6, 2018Student loansDealing with your lender or servicerDon't agree with the fees chargedWIExplainedNo
Jun 15, 2018Student loansDealing with your lender or servicerProblem with customer serviceCAExplainedYes
Dec 18, 2017Student loansDealing with your lender or servicerNeed information about your loan balance or loan termsTXExplainedYes
Jun 22, 2017Student loansDealing with your lender or servicerNeed information about your loan balance or loan termsCAExplainedNo
May 18, 2017Student loansDealing with your lender or servicerReceived bad information about your loanDCExplainedNo
May 5, 2017Student loansDealing with your lender or servicerReceived bad information about your loanFLExplainedNo
May 5, 2017Student loansDealing with your lender or servicerProblem with customer serviceVAExplainedNo
May 1, 2017Student loansDealing with your lender or servicerReceived bad information about your loanTXExplainedNo

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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