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Mortgages

Complaint 4062521 Guidance Residential

Money back
Product
Mortgage · Conventional home mortgage
From
Virginia 232XX
Filed by
Web
Company's answer
Closed with monetary relief
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Jan 12, 2021Complaint received
  2. Jan 27, 2021Sent to Guidance Residential (15 days later)
  3. AnsweredClosed with monetary relief

Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.

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More Guidance Residential complaints about applying for a mortgage or refinancing an existing mortgage

ReceivedAboutIssueStateAnswerOn time
Oct 4, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageApplication denialsPAIn progressYes
Mar 5, 2024MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingMIExplainedYes
Feb 14, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageCAExplainedYes
Feb 9, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageTXExplainedYes
Mar 24, 2021MortgagesApplying for a mortgage or refinancing an existing mortgageCAExplainedYes
Mar 18, 2021MortgagesApplying for a mortgage or refinancing an existing mortgageMDExplainedYes
Feb 15, 2021MortgagesApplying for a mortgage or refinancing an existing mortgageCAExplainedYes
Aug 13, 2019MortgagesApplying for a mortgage or refinancing an existing mortgageNJExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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