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Mortgages

Complaint 4242658 Guidance Residential

Explained
Product
Mortgage · Conventional home mortgage
From
California 95828
Filed by
Web · Older American
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Mar 24, 2021Complaint received
  2. Mar 24, 2021Sent to Guidance Residential
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Guidance Residential complaints about applying for a mortgage or refinancing an existing mortgage

ReceivedAboutIssueStateAnswerOn time
Oct 4, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageApplication denialsPAIn progressYes
Mar 5, 2024MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingMIExplainedYes
Feb 14, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageCAExplainedYes
Feb 9, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageTXExplainedYes
Mar 18, 2021MortgagesApplying for a mortgage or refinancing an existing mortgageMDExplainedYes
Feb 15, 2021MortgagesApplying for a mortgage or refinancing an existing mortgageCAExplainedYes
Jan 12, 2021MortgagesApplying for a mortgage or refinancing an existing mortgageVAMoney backYes
Aug 13, 2019MortgagesApplying for a mortgage or refinancing an existing mortgageNJExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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