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Credit cards

Complaint 4071790 BBVA

Explained
Company
BBVA
Product
Credit card or prepaid card · General-purpose credit card or charge card
Detail
Didn't receive advertised or promotional terms
From
Nevada 89141
Filed by
Referral
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Jan 15, 2021Complaint received
  2. Feb 2, 2021Sent to BBVA (18 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More BBVA complaints about advertising and marketing, including promotional offers

ReceivedAboutIssueStateAnswerOn time
Jul 12, 2021Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsCAExplainedYes
Jul 7, 2021Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsTXExplainedYes
May 23, 2021Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsCAFixedYes
May 8, 2021Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsTXMoney backYes
Feb 16, 2021Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsFLFixedYes
Jan 18, 2021Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsFLExplainedYes
Mar 24, 2020Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsUTExplainedYes
Feb 20, 2020Credit cardsAdvertising and marketing, including promotional offersConfusing or misleading advertising about the credit cardFLExplainedYes
Feb 14, 2020Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsOHExplainedYes
Feb 12, 2020Credit cardsAdvertising and marketing, including promotional offersConfusing or misleading advertising about the credit cardFLExplainedYes

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