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Credit cards

Complaint 4361457 BBVA

Money back
Company
BBVA
Product
Credit card or prepaid card · General-purpose credit card or charge card
Detail
Didn't receive advertised or promotional terms
From
Texas 77479
Filed by
Web
Company's answer
Closed with monetary relief
On time
Yes, within 15 days
  1. May 8, 2021Complaint received
  2. May 8, 2021Sent to BBVA
  3. AnsweredClosed with monetary relief

Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.

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More BBVA complaints about advertising and marketing, including promotional offers

ReceivedAboutIssueStateAnswerOn time
Jul 12, 2021Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsCAExplainedYes
Jul 7, 2021Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsTXExplainedYes
May 23, 2021Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsCAFixedYes
Feb 16, 2021Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsFLFixedYes
Jan 18, 2021Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsFLExplainedYes
Jan 15, 2021Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsNVExplainedYes
Mar 24, 2020Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsUTExplainedYes
Feb 20, 2020Credit cardsAdvertising and marketing, including promotional offersConfusing or misleading advertising about the credit cardFLExplainedYes
Feb 14, 2020Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsOHExplainedYes
Feb 12, 2020Credit cardsAdvertising and marketing, including promotional offersConfusing or misleading advertising about the credit cardFLExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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