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Credit cards

Complaint 4399524 BBVA

Fixed
Company
BBVA
Product
Credit card or prepaid card · General-purpose credit card or charge card
Detail
Didn't receive advertised or promotional terms
From
California 94086
Filed by
Web
Company's answer
Closed with non-monetary relief
On time
Yes, within 15 days
  1. May 23, 2021Complaint received
  2. May 23, 2021Sent to BBVA
  3. AnsweredClosed with non-monetary relief

Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.

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More BBVA complaints about advertising and marketing, including promotional offers

ReceivedAboutIssueStateAnswerOn time
Jul 12, 2021Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsCAExplainedYes
Jul 7, 2021Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsTXExplainedYes
May 8, 2021Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsTXMoney backYes
Feb 16, 2021Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsFLFixedYes
Jan 18, 2021Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsFLExplainedYes
Jan 15, 2021Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsNVExplainedYes
Mar 24, 2020Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsUTExplainedYes
Feb 20, 2020Credit cardsAdvertising and marketing, including promotional offersConfusing or misleading advertising about the credit cardFLExplainedYes
Feb 14, 2020Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsOHExplainedYes
Feb 12, 2020Credit cardsAdvertising and marketing, including promotional offersConfusing or misleading advertising about the credit cardFLExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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