Case file
Student loans
Complaint 4077657 BCO Consulting Services
Explained- Product
- Student loan · Federal student loan servicing
- Detail
- Received bad information about your loan
- From
- -
- Filed by
- Phone · Older American
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Jan 19, 2021Complaint received
- Feb 3, 2021Sent to BCO Consulting Services (15 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More BCO Consulting Services complaints about dealing with your lender or servicer
| Received | About | Issue | State | Answer | On time |
|---|
| Jul 2, 2024 | Student loans | Dealing with your lender or servicerNeed information about your loan balance or loan terms | PA | No timely reply | No |
| Jan 19, 2023 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | CA | Explained | Yes |
| Dec 15, 2022 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | CA | Explained | No |
| Mar 30, 2022 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | IL | Explained | Yes |
| Dec 16, 2021 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | GA | Explained | Yes |
| Dec 2, 2021 | Student loans | Dealing with your lender or servicerKeep getting calls about your loan | TX | Explained | Yes |
| Jun 1, 2021 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | CT | Explained | Yes |
| May 20, 2021 | Student loans | Dealing with your lender or servicerKeep getting calls about your loan | IL | Fixed | No |
| May 5, 2021 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | CA | Explained | No |
| Mar 18, 2021 | Student loans | Dealing with your lender or servicerKeep getting calls about your loan | MO | Money back | Yes |
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