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Student loans

Complaint 4097760 MRS BPO

Explained
Company
MRS BPO
Product
Student loan · Private student loan
Detail
Trouble with how payments are being handled
From
Tennessee 38572
Filed by
Phone · Servicemember
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company disputes the facts presented in the complaint
  1. Jan 27, 2021Complaint received
  2. Jan 27, 2021Sent to MRS BPO
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More MRS BPO complaints about dealing with your lender or servicer

ReceivedAboutIssueStateAnswerOn time
Jun 22, 2026Student loansDealing with your lender or servicerDon't agree with the fees chargedVAFixedYes
Mar 11, 2026Student loansDealing with your lender or servicerKeep getting calls about your loanOHFixedYes
Jun 23, 2025Student loansDealing with your lender or servicerReceived bad information about your loanHIFixedYes
Mar 31, 2025Student loansDealing with your lender or servicerReceived bad information about your loanCAFixedYes
Jan 21, 2022Student loansDealing with your lender or servicerReceived bad information about your loanNCExplainedYes
Feb 21, 2020Student loansDealing with your lender or servicerKeep getting calls about your loanMNFixedYes
Feb 3, 2020Student loansDealing with your lender or servicerNeed information about your loan balance or loan termsPAExplainedYes
Jan 27, 2020Student loansDealing with your lender or servicerReceived bad information about your loanPAExplainedYes
Oct 31, 2019Student loansDealing with your lender or servicerTrouble with how payments are being handledOHFixedYes
Apr 26, 2017Student loansDealing with your lender or servicerProblem with customer serviceGAFixedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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