Case file
Student loans
Complaint 4208404 BCO Consulting Services
Money back- Product
- Student loan · Federal student loan servicing
- Detail
- Keep getting calls about your loan
- Filed by
- Web · Servicemember
- Company's answer
- Closed with monetary relief
- On time
- Yes, within 15 days
- Public statement
- Company believes complaint represents an opportunity for improvement to better serve consumers
- Mar 12, 2021Complaint received
- Mar 12, 2021Sent to BCO Consulting Services
- AnsweredClosed with monetary relief
Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.
More BCO Consulting Services complaints about dealing with your lender or servicer
| Received | About | Issue | State | Answer | On time |
|---|
| Jul 2, 2024 | Student loans | Dealing with your lender or servicerNeed information about your loan balance or loan terms | PA | No timely reply | No |
| Jan 19, 2023 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | CA | Explained | Yes |
| Dec 15, 2022 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | CA | Explained | No |
| Mar 30, 2022 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | IL | Explained | Yes |
| Dec 16, 2021 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | GA | Explained | Yes |
| Dec 2, 2021 | Student loans | Dealing with your lender or servicerKeep getting calls about your loan | TX | Explained | Yes |
| Jun 1, 2021 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | CT | Explained | Yes |
| May 20, 2021 | Student loans | Dealing with your lender or servicerKeep getting calls about your loan | IL | Fixed | No |
| May 5, 2021 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | CA | Explained | No |
| Mar 18, 2021 | Student loans | Dealing with your lender or servicerKeep getting calls about your loan | MO | Money back | Yes |
Discuss this complaint
No comments yet. Start the conversation - questions are welcome too.