Case file
Mortgages
Complaint 4323512 Assurance Financial Group
Explained- Product
- Mortgage · Conventional home mortgage
- Filed by
- Web · Older American
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company believes complaint is the result of an isolated error
- Apr 24, 2021Complaint received
- Apr 24, 2021Sent to Assurance Financial Group
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Assurance Financial Group complaints about trouble during payment process
| Received | About | Issue | State | Answer | On time |
|---|
| Sep 4, 2026 | Mortgages | Trouble during payment processLoan sold or transferred to another company | LA | Explained | Yes |
| Apr 26, 2026 | Mortgages | Trouble during payment processPrivate mortgage insurance (PMI) | VA | Explained | Yes |
| Sep 2, 2025 | Mortgages | Trouble during payment processPayment process | LA | Explained | Yes |
| Jun 27, 2025 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | FL | Explained | No |
| Jun 18, 2025 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | FL | Explained | Yes |
| May 8, 2025 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | TX | Explained | Yes |
| Dec 2, 2024 | Mortgages | Trouble during payment processPayment process | LA | Explained | Yes |
| Aug 23, 2024 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | LA | Explained | Yes |
| Sep 22, 2023 | Mortgages | Trouble during payment processLien release | SC | Explained | Yes |
| Feb 23, 2023 | Mortgages | Trouble during payment process | LA | Explained | Yes |
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