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Student loans

Complaint 4567341 Summit Horizon Financial Services

Explained
Product
Student loan · Federal student loan servicing
Detail
Don't agree with the fees charged
From
Virginia 20175
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Jul 23, 2021Complaint received
  2. Jul 23, 2021Sent to Summit Horizon Financial Services
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Summit Horizon Financial Services complaints about dealing with your lender or servicer

ReceivedAboutIssueStateAnswerOn time
Sep 8, 2025Student loansDealing with your lender or servicerDon't agree with the fees chargedMONo timely replyNo
Jan 22, 2024Student loansDealing with your lender or servicerReceived bad information about your loanNYNo timely replyNo
May 31, 2023Student loansDealing with your lender or servicerReceived bad information about your loanMINo timely replyNo
Nov 3, 2022Student loansDealing with your lender or servicerTrouble with how payments are being handledMINo timely replyNo
Mar 21, 2022Student loansDealing with your lender or servicerReceived bad information about your loanAZExplainedNo
Feb 18, 2022Student loansDealing with your lender or servicerReceived bad information about your loanCAExplainedYes
Oct 13, 2021Student loansDealing with your lender or servicerReceived bad information about your loanMIExplainedNo
Aug 28, 2021Student loansDealing with your lender or servicerNeed information about your loan balance or loan termsFLExplainedNo
Mar 12, 2021Student loansDealing with your lender or servicerKeep getting calls about your loanGAExplainedNo
Feb 26, 2021Student loansDealing with your lender or servicerReceived bad information about your loanCAExplainedNo

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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