Case file
Student loans
Complaint 5236763 Summit Horizon Financial Services
Explained- Product
- Student loan · Federal student loan servicing
- Detail
- Received bad information about your loan
- Filed by
- Phone
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Feb 18, 2022Complaint received
- Feb 18, 2022Sent to Summit Horizon Financial Services
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Summit Horizon Financial Services complaints about dealing with your lender or servicer
| Received | About | Issue | State | Answer | On time |
|---|
| Sep 8, 2025 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | MO | No timely reply | No |
| Jan 22, 2024 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | NY | No timely reply | No |
| May 31, 2023 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | MI | No timely reply | No |
| Nov 3, 2022 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | MI | No timely reply | No |
| Mar 21, 2022 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | AZ | Explained | No |
| Oct 13, 2021 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | MI | Explained | No |
| Aug 28, 2021 | Student loans | Dealing with your lender or servicerNeed information about your loan balance or loan terms | FL | Explained | No |
| Jul 23, 2021 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | VA | Explained | Yes |
| Mar 12, 2021 | Student loans | Dealing with your lender or servicerKeep getting calls about your loan | GA | Explained | No |
| Feb 26, 2021 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | CA | Explained | No |
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