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Student loans

Complaint 6161894 Summit Horizon Financial Services

No timely reply
Product
Student loan · Federal student loan servicing
Detail
Trouble with how payments are being handled
From
Michigan 48430
Filed by
Referral
Company's answer
Untimely response
On time
No
  1. Nov 3, 2022Complaint received
  2. Nov 23, 2022Sent to Summit Horizon Financial Services (20 days later)
  3. AnsweredUntimely response

Untimely response: the company did not answer within the time allowed. The consumer's own description is not published with this record.

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More Summit Horizon Financial Services complaints about dealing with your lender or servicer

ReceivedAboutIssueStateAnswerOn time
Sep 8, 2025Student loansDealing with your lender or servicerDon't agree with the fees chargedMONo timely replyNo
Jan 22, 2024Student loansDealing with your lender or servicerReceived bad information about your loanNYNo timely replyNo
May 31, 2023Student loansDealing with your lender or servicerReceived bad information about your loanMINo timely replyNo
Mar 21, 2022Student loansDealing with your lender or servicerReceived bad information about your loanAZExplainedNo
Feb 18, 2022Student loansDealing with your lender or servicerReceived bad information about your loanCAExplainedYes
Oct 13, 2021Student loansDealing with your lender or servicerReceived bad information about your loanMIExplainedNo
Aug 28, 2021Student loansDealing with your lender or servicerNeed information about your loan balance or loan termsFLExplainedNo
Jul 23, 2021Student loansDealing with your lender or servicerDon't agree with the fees chargedVAExplainedYes
Mar 12, 2021Student loansDealing with your lender or servicerKeep getting calls about your loanGAExplainedNo
Feb 26, 2021Student loansDealing with your lender or servicerReceived bad information about your loanCAExplainedNo

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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