Case file
Student loans
Complaint 4624330 Navy Federal Credit Union
Explained- Product
- Student loan · Private student loan
- Detail
- Received bad information about your loan
- From
- -
- Filed by
- Referral
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company believes it acted appropriately as authorized by contract or law
- Aug 9, 2021Complaint received
- Aug 11, 2021Sent to Navy Federal Credit Union (2 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Navy Federal Credit Union complaints about dealing with your lender or servicer
| Received | About | Issue | State | Answer | On time |
|---|
| Aug 28, 2026 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | VA | Fixed | Yes |
| Mar 31, 2026 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | GA | Explained | Yes |
| Sep 7, 2025 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | ND | Fixed | Yes |
| Nov 13, 2024 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | TN | Explained | Yes |
| Jun 19, 2024 | Student loans | Dealing with your lender or servicerProblem with customer service | FL | Fixed | Yes |
| May 13, 2023 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | VA | Explained | Yes |
| May 13, 2023 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | VA | Explained | Yes |
| May 13, 2023 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | VA | Explained | Yes |
| Jun 17, 2022 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | FL | Explained | Yes |
| Mar 14, 2022 | Student loans | Dealing with your lender or servicerNeed information about your loan balance or loan terms | PA | Explained | Yes |
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