Case file
Payday & personal loans
Complaint 4944617 Shellpoint Mortgage Servicing
Explained- Product
- Payday loan, title loan, or personal loan · Personal line of credit
- Detail
- Was not notified of investigation status or results
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company believes the complaint provided an opportunity to answer consumer's questions
- Nov 24, 2021Complaint received
- Nov 24, 2021Sent to Shellpoint Mortgage Servicing
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Shellpoint Mortgage Servicing complaints about problem with a credit reporting company's investigation into an existing problem
| Received | About | Issue | State | Answer | On time |
|---|
| Aug 16, 2023 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | IL | Explained | Yes |
| Aug 14, 2023 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phone | FL | Explained | Yes |
| Aug 6, 2023 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 days | AZ | Explained | Yes |
| Jul 24, 2023 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 days | CA | Fixed | Yes |
| Jul 13, 2023 | Mortgages | Problem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 days | WA | Explained | Yes |
| Jun 22, 2023 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | TX | Explained | Yes |
| Jun 16, 2023 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 days | IN | Explained | Yes |
| Jun 13, 2023 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | IL | Explained | Yes |
| Jun 7, 2023 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | LA | Explained | Yes |
| Jun 7, 2023 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | NV | Explained | Yes |
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