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Payday & personal loans

Complaint 4987559 USAA

Fixed
Company
USAA
Product
Payday loan, title loan, or personal loan · Title loan
From
South Carolina 29487
Filed by
Referral
Company's answer
Closed with non-monetary relief
On time
Yes, within 15 days
Public statement
Company believes complaint represents an opportunity for improvement to better serve consumers
  1. Nov 24, 2021Complaint received
  2. Dec 8, 2021Sent to USAA (14 days later)
  3. AnsweredClosed with non-monetary relief

Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.

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More USAA complaints about problem with the payoff process at the end of the loan

ReceivedAboutIssueStateAnswerOn time
Apr 16, 2026Payday & personal loansProblem with the payoff process at the end of the loanMEExplainedYes
Nov 25, 2025Payday & personal loansProblem with the payoff process at the end of the loanHIExplainedYes
Apr 22, 2025Payday & personal loansProblem with the payoff process at the end of the loanNMExplainedYes
Mar 28, 2025Payday & personal loansProblem with the payoff process at the end of the loanMSExplainedYes
Feb 13, 2025Payday & personal loansProblem with the payoff process at the end of the loanMEExplainedYes
Dec 18, 2024Payday & personal loansProblem with the payoff process at the end of the loanGAExplainedYes
Jul 10, 2024Payday & personal loansProblem with the payoff process at the end of the loanVAExplainedYes
Feb 28, 2024Payday & personal loansProblem with the payoff process at the end of the loanMDExplainedYes
Jan 27, 2023Payday & personal loansProblem with the payoff process at the end of the loanVAExplainedYes
Dec 24, 2021Payday & personal loansProblem with the payoff process at the end of the loanVAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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