Share your experienceShare
Companies A-Z Rankings Categories Problems By state Latest complaints Trends Compare Experiences Reports Guides Share your experience
Theme
Case file

Crypto

Complaint 5321717 Securus J

Explained
Company
Securus J
Product
Money transfer, virtual currency, or money service · Virtual currency
From
Virginia 24430
Filed by
Postal mail · Older American
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Mar 14, 2022Complaint received
  2. Mar 14, 2022Sent to Securus J
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

Same problem with Securus J?

Tell people what happened to you and how it ended - it is the part the records leave out.

Share your experience See Securus J's record

More Securus J complaints about money was not available when promised

ReceivedAboutIssueStateAnswerOn time
Dec 24, 2022CryptoMoney was not available when promisedKYExplainedYes
Dec 15, 2020Money transfers & appsMoney was not available when promisedVAExplainedYes
Jun 10, 2016Money transfers & appsMoney was not available when promisedMIExplainedYes

Discuss this complaint

Be kind and stick to facts. No account numbers or other people's details. Rules

No comments yet. Start the conversation - questions are welcome too.

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

Check the record before you sign.

Then add to it. Every experience you share - good or bad - goes on that company's record and helps the next person decide. Two minutes, anonymous.

Share your experience