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Crypto

Complaint 6359313 Securus J

Explained
Company
Securus J
Product
Money transfer, virtual currency, or money service · Virtual currency
From
Kentucky 42141
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Dec 24, 2022Complaint received
  2. Jan 17, 2023Sent to Securus J (24 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Securus J complaints about money was not available when promised

ReceivedAboutIssueStateAnswerOn time
Mar 14, 2022CryptoMoney was not available when promisedVAExplainedYes
Dec 15, 2020Money transfers & appsMoney was not available when promisedVAExplainedYes
Jun 10, 2016Money transfers & appsMoney was not available when promisedMIExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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