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Mortgages

Complaint 5511208 USAA

Explained
Company
USAA
Product
Mortgage · Conventional home mortgage
From
Maryland 20607
Filed by
Referral
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes it acted appropriately as authorized by contract or law
  1. Apr 27, 2022Complaint received
  2. Apr 28, 2022Sent to USAA (1 day later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More USAA complaints about closing on a mortgage

ReceivedAboutIssueStateAnswerOn time
Feb 11, 2026MortgagesClosing on a mortgageClosing disclosure or other related disclosuresDEExplainedYes
Oct 13, 2025MortgagesClosing on a mortgageChanges in loan terms during or after closingVAExplainedYes
Aug 24, 2025MortgagesClosing on a mortgageClosing disclosure or other related disclosuresNMExplainedYes
May 19, 2025MortgagesClosing on a mortgageDelays with the closing processTXExplainedYes
Apr 28, 2025MortgagesClosing on a mortgageTrying to communicate with the company to fix an issue with the loan closingWAExplainedYes
Jan 7, 2025MortgagesClosing on a mortgageTrying to communicate with the company to fix an issue with the loan closingVAExplainedYes
Oct 21, 2024MortgagesClosing on a mortgageClosing disclosure or other related disclosuresSDExplainedYes
Sep 16, 2024MortgagesClosing on a mortgageClosing disclosure or other related disclosuresCOExplainedYes
Sep 7, 2024MortgagesClosing on a mortgageTrying to communicate with the company to fix an issue with the loan closingGAExplainedYes
Aug 6, 2024MortgagesClosing on a mortgageClosing disclosure or other related disclosuresPAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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