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Case file

Credit cards

Complaint 5744262 Social Finance

Explained
Product
Credit card or prepaid card · General-purpose credit card or charge card
Detail
Didn't receive advertised or promotional terms
From
New York 11565
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Jul 7, 2022Complaint received
  2. Jul 7, 2022Sent to Social Finance
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Social Finance complaints about advertising and marketing, including promotional offers

ReceivedAboutIssueStateAnswerOn time
Jul 10, 2022Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsMAExplainedYes
Jul 7, 2022Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsCAExplainedYes
Jul 3, 2022Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsILExplainedYes
Jun 30, 2022Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsTXExplainedYes
Jun 25, 2022Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsMDExplainedYes
Jun 24, 2022Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsTXExplainedYes
Jun 17, 2022Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsMAExplainedYes
Jun 17, 2022Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsOHExplainedYes
Jun 8, 2022Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsFLExplainedYes
Mar 20, 2022Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsCTExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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