Case file
Student loans
Complaint 6058008 Vermont Student Assistance
Explained- Product
- Student loan · Private student loan
- Detail
- Trouble with how payments are being handled
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Oct 6, 2022Complaint received
- Oct 24, 2022Sent to Vermont Student Assistance (18 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Vermont Student Assistance complaints about dealing with your lender or servicer
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 6, 2023 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | CO | Explained | Yes |
| Nov 1, 2021 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | CO | Explained | Yes |
| Apr 7, 2021 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | MA | Explained | Yes |
| Mar 30, 2021 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | CO | Explained | Yes |
| Jan 15, 2019 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | CT | Explained | Yes |
| Jan 1, 2019 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | VT | Explained | Yes |
| Aug 17, 2018 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | TN | Explained | Yes |
| Jan 18, 2018 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | VT | Explained | Yes |
| Sep 17, 2017 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | VT | Explained | Yes |
| Jun 22, 2017 | Student loans | Dealing with your lender or servicerKeep getting calls about your loan | VT | Explained | Yes |
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