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Student loans

Complaint 7648731 Vermont Student Assistance

Explained
Product
Student loan · Federal student loan servicing
Detail
Don't agree with the fees charged
From
Colorado 80949
Filed by
Web · Older American
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Oct 6, 2023Complaint received
  2. Oct 6, 2023Sent to Vermont Student Assistance
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Vermont Student Assistance complaints about dealing with your lender or servicer

ReceivedAboutIssueStateAnswerOn time
Oct 6, 2022Student loansDealing with your lender or servicerTrouble with how payments are being handledNYExplainedYes
Nov 1, 2021Student loansDealing with your lender or servicerReceived bad information about your loanCOExplainedYes
Apr 7, 2021Student loansDealing with your lender or servicerTrouble with how payments are being handledMAExplainedYes
Mar 30, 2021Student loansDealing with your lender or servicerDon't agree with the fees chargedCOExplainedYes
Jan 15, 2019Student loansDealing with your lender or servicerReceived bad information about your loanCTExplainedYes
Jan 1, 2019Student loansDealing with your lender or servicerTrouble with how payments are being handledVTExplainedYes
Aug 17, 2018Student loansDealing with your lender or servicerReceived bad information about your loanTNExplainedYes
Jan 18, 2018Student loansDealing with your lender or servicerTrouble with how payments are being handledVTExplainedYes
Sep 17, 2017Student loansDealing with your lender or servicerReceived bad information about your loanVTExplainedYes
Jun 22, 2017Student loansDealing with your lender or servicerKeep getting calls about your loanVTExplainedYes

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