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Student loans

Complaint 6603992 Clasp Group

Explained
Product
Student loan · Private student loan
Detail
Confusing or misleading advertising
From
Massachusetts 02169
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes it acted appropriately as authorized by contract or law
  1. Feb 22, 2023Complaint received
  2. Mar 20, 2023Sent to Clasp Group (26 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Clasp Group complaints about getting a loan

ReceivedAboutIssueStateAnswerOn time
Mar 30, 2023Student loansGetting a loanFraudulent loanCAExplainedNo
Jul 27, 2022Student loansGetting a loanConfusing or misleading advertisingVAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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