Complaint 6832543 Shellpoint Mortgage Servicing

Explained

Company: Shellpoint Mortgage Servicing
Product: Payday loan, title loan, or personal loan · Installment loan
Issue: Problem when making payments
From: Georgia 31419
Filed by: Phone
Company's answer: Closed with explanation
On time: Yes, within 15 days
Public statement: Company believes it acted appropriately as authorized by contract or law

Apr 12, 2023Complaint received
Apr 12, 2023Sent to Shellpoint Mortgage Servicing
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Shellpoint Mortgage Servicing complaints about problem when making payments

Received	About	Issue	State	Answer	On time
May 22, 2026	Payday & personal loans	Problem when making payments	FL	Explained	Yes
Feb 3, 2025	Credit cards	Problem when making paymentsProblem during payment process	MD	Explained	Yes
Jun 4, 2024	Payday & personal loans	Problem when making payments	PA	Explained	Yes
Mar 12, 2021	Credit cards	Problem when making paymentsProblem during payment process	FL	Explained	Yes
Dec 16, 2020	Credit cards	Problem when making paymentsProblem during payment process	FL	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 4 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works