Case file
Crypto
Complaint 6889142 Synchrony
Fixed- Product
- Money transfer, virtual currency, or money service · Virtual currency
- Filed by
- Web
- Company's answer
- Closed with non-monetary relief
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Apr 25, 2023Complaint received
- Apr 25, 2023Sent to Synchrony
- AnsweredClosed with non-monetary relief
Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.
More Synchrony complaints about unexpected or other fees
| Received | About | Issue | State | Answer | On time |
|---|
| Aug 20, 2026 | Money transfers & apps | Unexpected or other fees | NC | Explained | Yes |
| Jun 10, 2026 | Prepaid & gift cards | Unexpected or other fees | NC | Explained | Yes |
| Jan 28, 2026 | Prepaid & gift cards | Unexpected or other fees | MS | Explained | Yes |
| Jan 9, 2026 | Prepaid & gift cards | Unexpected or other fees | TN | Explained | Yes |
| Oct 20, 2025 | Money transfers & apps | Unexpected or other fees | TN | Explained | Yes |
| Oct 16, 2025 | Money transfers & apps | Unexpected or other fees | IL | Money back | Yes |
| May 27, 2025 | Prepaid & gift cards | Unexpected or other fees | FL | Explained | Yes |
| Jan 16, 2025 | Prepaid & gift cards | Unexpected or other fees | TX | Explained | Yes |
| Oct 2, 2024 | Prepaid & gift cards | Unexpected or other fees | NJ | Money back | Yes |
| Sep 6, 2024 | Money transfers & apps | Unexpected or other fees | NY | Money back | Yes |
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