Complaint 7401768 Mr. Cooper

Explained

Company: Mr. Cooper
Product: Credit card or prepaid card · General-purpose credit card or charge card
Issue: Problem when making payments
Detail: Problem during payment process
From: Missouri 65714
Filed by: Web
Company's answer: Closed with explanation
On time: Yes, within 15 days

Aug 15, 2023Complaint received
Aug 15, 2023Sent to Mr. Cooper
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Mr. Cooper complaints about problem when making payments

Received	About	Issue	State	Answer	On time
Mar 7, 2026	Payday & personal loans	Problem when making payments	MD	Explained	Yes
Dec 6, 2022	Payday & personal loans	Problem when making payments	IL	Explained	Yes
Oct 20, 2022	Credit cards	Problem when making paymentsProblem during payment process	OH	Explained	Yes
Jun 13, 2022	Credit cards	Problem when making paymentsProblem during payment process	OH	Explained	Yes
Apr 22, 2022	Payday & personal loans	Problem when making payments	VA	Explained	Yes
Oct 14, 2019	Credit cards	Problem when making paymentsProblem during payment process	NV	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 14 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works