Case file
Prepaid & gift cards
Complaint 7527586 PLS Group
Explained- Product
- Prepaid card · General-purpose prepaid card
- Detail
- Charged for a purchase or transfer you did not make with the card
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Sep 10, 2023Complaint received
- Sep 12, 2023Sent to PLS Group (2 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More PLS Group complaints about problem with a purchase or transfer
| Received | About | Issue | State | Answer | On time |
|---|
| Jun 9, 2025 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | AZ | Money back | Yes |
| Mar 31, 2025 | Prepaid & gift cards | Problem with a purchase or transferCharged for a purchase or transfer you did not make with the card | TX | Explained | Yes |
| Aug 22, 2024 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | TX | Explained | Yes |
| Jun 17, 2024 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | IL | Explained | Yes |
| May 28, 2024 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | AZ | Explained | Yes |
| Mar 29, 2024 | Prepaid & gift cards | Problem with a purchase or transferCharged for a purchase or transfer you did not make with the card | NY | Explained | Yes |
| Oct 9, 2023 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | TX | Explained | Yes |
| Apr 22, 2023 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | CA | Money back | Yes |
| Mar 16, 2023 | Prepaid & gift cards | Problem with a purchase or transferCharged for a purchase or transfer you did not make with the card | MA | Explained | Yes |
| May 16, 2022 | Prepaid & gift cards | Problem with a purchase or transferCharged for a purchase or transfer you did not make with the card | AZ | Explained | Yes |
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