Share your experienceShare
Companies A-Z Rankings Categories Problems By state Latest complaints Trends Compare Experiences Reports Guides Share your experience
Theme
Case file

Student loans

Complaint 7569620 Higher Education Servicing

Explained
Product
Student loan · Federal student loan servicing
Detail
Received bad information about your loan
From
Texas 78261
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes the complaint provided an opportunity to answer consumer's questions
  1. Sep 19, 2023Complaint received
  2. Sep 19, 2023Sent to Higher Education Servicing
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

Same problem with Higher Education Servicing?

Tell people what happened to you and how it ended - it is the part the records leave out.

Share your experience See Higher Education Servicing's record

More Higher Education Servicing complaints about dealing with your lender or servicer

ReceivedAboutIssueStateAnswerOn time
Jul 15, 2026Student loansDealing with your lender or servicerReceived bad information about your loanOKExplainedYes
May 23, 2026Student loansDealing with your lender or servicerReceived bad information about your loanPAExplainedYes
Apr 10, 2025Student loansDealing with your lender or servicerProblem with customer serviceILExplainedYes
Sep 14, 2024Student loansDealing with your lender or servicerTrouble with how payments are being handledTXExplainedYes
May 28, 2023Student loansDealing with your lender or servicerTrouble with how payments are being handledUTExplainedYes
Apr 12, 2021Student loansDealing with your lender or servicerDon't agree with the fees chargedNMExplainedYes
Nov 19, 2020Student loansDealing with your lender or servicerReceived bad information about your loanTXExplainedYes
Nov 23, 2018Student loansDealing with your lender or servicerDon't agree with the fees chargedNDExplainedYes
Sep 15, 2017Student loansDealing with your lender or servicerReceived bad information about your loanARExplainedYes

Discuss this complaint

Be kind and stick to facts. No account numbers or other people's details. Rules

No comments yet. Start the conversation - questions are welcome too.

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

Check the record before you sign.

Then add to it. Every experience you share - good or bad - goes on that company's record and helps the next person decide. Two minutes, anonymous.

Share your experience