Case file
Mortgages
Complaint 7590893 USAA
Explained- Product
- Mortgage · Home equity loan or line of credit (HELOC)
- Detail
- Trying to communicate with the company to fix an issue with the loan closing
- Filed by
- Phone · Servicemember · Older American
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company believes it acted appropriately as authorized by contract or law
- Sep 22, 2023Complaint received
- Sep 22, 2023Sent to USAA
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More USAA complaints about closing on a mortgage
| Received | About | Issue | State | Answer | On time |
|---|
| Feb 11, 2026 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | DE | Explained | Yes |
| Oct 13, 2025 | Mortgages | Closing on a mortgageChanges in loan terms during or after closing | VA | Explained | Yes |
| Aug 24, 2025 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | NM | Explained | Yes |
| May 19, 2025 | Mortgages | Closing on a mortgageDelays with the closing process | TX | Explained | Yes |
| Apr 28, 2025 | Mortgages | Closing on a mortgageTrying to communicate with the company to fix an issue with the loan closing | WA | Explained | Yes |
| Jan 7, 2025 | Mortgages | Closing on a mortgageTrying to communicate with the company to fix an issue with the loan closing | VA | Explained | Yes |
| Oct 21, 2024 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | SD | Explained | Yes |
| Sep 16, 2024 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | CO | Explained | Yes |
| Sep 7, 2024 | Mortgages | Closing on a mortgageTrying to communicate with the company to fix an issue with the loan closing | GA | Explained | Yes |
| Aug 6, 2024 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | PA | Explained | Yes |
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