Case file
Prepaid & gift cards
Complaint 7800796 Payactiv
Explained- Product
- Prepaid card · Payroll card
- Detail
- Trouble getting a working replacement card
- Filed by
- Phone
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Nov 3, 2023Complaint received
- Nov 3, 2023Sent to Payactiv
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Payactiv complaints about problem getting a card or closing an account
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 9, 2026 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble closing card | VA | Explained | Yes |
| Jan 30, 2026 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble closing card | MO | Explained | Yes |
| Nov 8, 2025 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble getting, activating, or registering a card | FL | Explained | No |
| Oct 19, 2025 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble getting, activating, or registering a card | FL | Explained | Yes |
| Oct 13, 2023 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble getting a working replacement card | TX | Explained | Yes |
| Jul 16, 2023 | Prepaid & gift cards | Problem getting a card or closing an accountDon't want a card provided by your employer or the government | ID | Explained | Yes |
| Dec 5, 2022 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble getting, activating, or registering a card | OH | Explained | Yes |
| Dec 9, 2021 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble closing card | IL | Explained | Yes |
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