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Case file

Prepaid & gift cards

Complaint 8063532 Propel

Explained
Company
Propel
Product
Prepaid card · General-purpose prepaid card
From
Arizona 85013
Filed by
Phone · Older American
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Dec 27, 2023Complaint received
  2. Dec 27, 2023Sent to Propel
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Propel complaints about unexpected or other fees

ReceivedAboutIssueStateAnswerOn time
Sep 10, 2026Prepaid & gift cardsUnexpected or other feesTXNo timely replyNo
Jun 30, 2024Prepaid & gift cardsUnexpected or other feesILExplainedYes
Oct 23, 2023Prepaid & gift cardsUnexpected or other feesWIExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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