Case file
Student loans
Complaint 839179 Van Ru Credit
Explained- Product
- Student loan · Non-federal student loan
- Detail
- Keep getting calls about my loan
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- May 6, 2014Complaint received
- May 16, 2014Sent to Van Ru Credit (10 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Van Ru Credit complaints about dealing with my lender or servicer
| Received | About | Issue | State | Answer | On time |
|---|
| Mar 28, 2017 | Student loans | Dealing with my lender or servicerTrouble with how payments are handled | TX | Explained | Yes |
| Mar 11, 2017 | Student loans | Dealing with my lender or servicerHaving problems with customer service | MI | Fixed | Yes |
| Mar 10, 2017 | Student loans | Dealing with my lender or servicerHaving problems with customer service | MI | Fixed | Yes |
| Mar 4, 2017 | Student loans | Dealing with my lender or servicerNeed information about my balance/terms | NC | Fixed | Yes |
| Jan 31, 2017 | Student loans | Dealing with my lender or servicerNeed information about my balance/terms | NC | Fixed | Yes |
| Oct 26, 2016 | Student loans | Dealing with my lender or servicerTrouble with how payments are handled | WA | Fixed | Yes |
| Aug 2, 2016 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | MI | Explained | Yes |
| Jun 28, 2016 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | PA | Fixed | Yes |
| Jun 1, 2016 | Student loans | Dealing with my lender or servicerTrouble with how payments are handled | FL | Fixed | Yes |
| Jun 1, 2016 | Student loans | Dealing with my lender or servicerHaving problems with customer service | VA | Fixed | Yes |
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