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Prepaid & gift cards

Complaint 8530022 KeyBank

Fixed
Company
KeyBank
Product
Prepaid card · Government benefit card
Detail
Problem using the card to withdraw money from an ATM
From
New York 10708
Filed by
Web
Company's answer
Closed with non-monetary relief
On time
Yes, within 15 days
  1. Mar 12, 2024Complaint received
  2. Mar 12, 2024Sent to KeyBank
  3. AnsweredClosed with non-monetary relief

Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.

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More KeyBank complaints about trouble using the card

ReceivedAboutIssueStateAnswerOn time
Aug 21, 2026Prepaid & gift cardsTrouble using the cardTrouble getting information about the cardINIn progressYes
Aug 17, 2026Prepaid & gift cardsTrouble using the cardTrouble getting information about the cardNYExplainedYes
Aug 9, 2026Prepaid & gift cardsTrouble using the cardTrouble getting information about the cardNYExplainedYes
Jul 13, 2026Prepaid & gift cardsTrouble using the cardTrouble getting information about the cardNYExplainedYes
Jul 6, 2026Prepaid & gift cardsTrouble using the cardTrouble getting information about the cardNYExplainedYes
Jul 2, 2026Prepaid & gift cardsTrouble using the cardTrouble getting information about the cardNYExplainedYes
Feb 6, 2026Prepaid & gift cardsTrouble using the cardProblem with a check written from your prepaid card accountCTMoney backYes
Aug 13, 2025Prepaid & gift cardsTrouble using the cardTrouble getting information about the cardNYExplainedYes
Aug 1, 2025Prepaid & gift cardsTrouble using the cardTrouble getting information about the cardNYExplainedYes
Jan 20, 2025Prepaid & gift cardsTrouble using the cardTrouble getting information about the cardNYExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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