Share your experienceShare
Companies A-Z Rankings Categories Problems By state Latest complaints Trends Compare Experiences Reports Guides Share your experience
Theme
Case file

Mortgages

Complaint 9257003 Onetrust Home Loans

Explained
Product
Mortgage · Conventional home mortgage
Detail
Payment process
From
South Carolina 29651
Filed by
Web · Servicemember
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Jun 13, 2024Complaint received
  2. Jun 13, 2024Sent to Onetrust Home Loans
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

Same problem with Onetrust Home Loans?

Tell people what happened to you and how it ended - it is the part the records leave out.

Share your experience See Onetrust Home Loans's record

More Onetrust Home Loans complaints about trouble during payment process

ReceivedAboutIssueStateAnswerOn time
Jul 13, 2026MortgagesTrouble during payment processPayment processOHExplainedYes
Apr 23, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceSCExplainedYes
Apr 1, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceGAExplainedYes
Mar 24, 2026MortgagesTrouble during payment processLien releaseILExplainedYes
Mar 11, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanNVExplainedYes
Aug 15, 2025MortgagesTrouble during payment processEscrow, taxes, or insurancePAExplainedYes
Jul 22, 2025MortgagesTrouble during payment processPayment processPAExplainedYes
Aug 5, 2024MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanSCExplainedYes
Apr 12, 2024MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanFLExplainedYes
Aug 4, 2023MortgagesTrouble during payment processOHExplainedYes

Discuss this complaint

Be kind and stick to facts. No account numbers or other people's details. Rules

No comments yet. Start the conversation - questions are welcome too.

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

Check the record before you sign.

Then add to it. Every experience you share - good or bad - goes on that company's record and helps the next person decide. Two minutes, anonymous.

Share your experience