Case file
Student loans
Complaint 930615 Rhode Island Student Loan Authority
Explained- Product
- Student loan · Non-federal student loan
- Detail
- Having problems with customer service
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Jul 9, 2014Complaint received
- Jul 14, 2014Sent to Rhode Island Student Loan Authority (5 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Rhode Island Student Loan Authority complaints about dealing with my lender or servicer
| Received | About | Issue | State | Answer | On time |
|---|
| Mar 31, 2017 | Student loans | Dealing with my lender or servicerTrouble with how payments are handled | MO | Explained | Yes |
| Dec 21, 2016 | Student loans | Dealing with my lender or servicerReceived bad information about my loan | MA | Explained | Yes |
| Oct 31, 2016 | Student loans | Dealing with my lender or servicerReceived bad information about my loan | MA | Explained | Yes |
| Jul 29, 2016 | Student loans | Dealing with my lender or servicerReceived bad information about my loan | VA | Fixed | Yes |
| Jul 1, 2016 | Student loans | Dealing with my lender or servicerTrouble with how payments are handled | RI | Explained | Yes |
| Jan 2, 2016 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | OH | Explained | Yes |
| Sep 2, 2015 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | NJ | Explained | Yes |
| Jul 6, 2015 | Student loans | Dealing with my lender or servicerNeed information about my balance/terms | FL | Explained | No |
| Dec 1, 2014 | Student loans | Dealing with my lender or servicerHaving problems with customer service | NY | Explained | Yes |
| Sep 11, 2014 | Student loans | Dealing with my lender or servicerTrouble with how payments are handled | CO | Explained | Yes |
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