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Student loans

Complaint 9595894 KeyBank

Explained
Company
KeyBank
Product
Student loan · Private student loan
Detail
Need information about your loan balance or loan terms
From
California 92879
Filed by
Phone
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Jul 23, 2024Complaint received
  2. Jul 23, 2024Sent to KeyBank
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More KeyBank complaints about dealing with your lender or servicer

ReceivedAboutIssueStateAnswerOn time
Sep 11, 2026Student loansDealing with your lender or servicerProblem with customer serviceMIExplainedYes
Jul 6, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledMIExplainedYes
Jun 12, 2026Student loansDealing with your lender or servicerReceived bad information about your loanMAExplainedYes
Jun 6, 2026Student loansDealing with your lender or servicerReceived bad information about your loanNJExplainedYes
May 13, 2026Student loansDealing with your lender or servicerReceived bad information about your loanALExplainedYes
Oct 28, 2025Student loansDealing with your lender or servicerReceived bad information about your loanMIExplainedYes
Oct 23, 2025Student loansDealing with your lender or servicerReceived bad information about your loanOHMoney backYes
Jul 28, 2025Student loansDealing with your lender or servicerNeed information about your loan balance or loan termsOHExplainedYes
Jul 21, 2025Student loansDealing with your lender or servicerProblem with customer serviceCAExplainedYes
Jun 29, 2025Student loansDealing with your lender or servicerReceived bad information about your loanFLFixedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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