Mortgage company · complaint record
1st Capital Mortgage complaints
Filed under 1st Capital Mortgage, LLC
Consumers have filed 1 complaint about 1st Capital Mortgage since 2015, none in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is credit decision / Underwriting.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 1
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since December 2015
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Dec 2, 2015
1st Capital Mortgage complaints by month
The busiest month was December 2015 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How 1st Capital Mortgage answered all time
- Closed with explanation1100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top 1st Capital Mortgage problems
1st Capital Mortgage compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | 1st Capital MortgageMortgages | - | 0 | - |
Compare side by side: 1st Capital Mortgage vs Midwest Loan Services · 1st Capital Mortgage vs Truhome Solutions · 1st Capital Mortgage vs NEXA Mortgage · 1st Capital Mortgage vs Hilltop
What people say about 1st Capital Mortgage
All experiencesNo experiences with 1st Capital Mortgage yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest 1st Capital Mortgage complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Dec 2, 2015 | Mortgages | Credit decision / Underwriting | Explained |
Questions about 1st Capital Mortgage
How many complaints does 1st Capital Mortgage have?
1st Capital Mortgage has 1 complaint on record since December 2015, including 0 in the last 12 months and 0 in the last 30 days.
Does 1st Capital Mortgage respond to complaints?
Yes. 1st Capital Mortgage answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with 1st Capital Mortgage?
The most common problems are credit decision / Underwriting (1).
Is 1st Capital Mortgage legit?
1st Capital Mortgage is a real company with a public complaint record: consumers have complained about it 1 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is 1st Capital Mortgage legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against 1st Capital Mortgage?
Complain to 1st Capital Mortgage in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most 1st Capital Mortgage complaints come from?
Most come from Oklahoma (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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