Mortgage company · complaint record
A&D Mortgage complaints
Filed under A&D Mortgage LLC
Consumers have filed 66 complaints about A&D Mortgage since 2022, 25 of them in the last 12 months (+79% on the year before). It answered 96% on time and closed 4% with relief for the customer - about the same as a typical mortgage company. The most common problem is trouble during payment process.
Weak response record. How it works
- Complaints on record
- 66
- Last 12 months
- 25
- Answered on time
- 96%
- Closed with relief
- 4%
- Last 30 days
- 3
- Rank
- #78 of 595
Since March 2022
+79% vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Oct 26, 2026
Most complained-about mortgage lenders & servicers
A&D Mortgage complaints by month
The busiest month was October 2026 (7 complaints). Complaints in the last 12 months are up 79% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How A&D Mortgage answered last 12 months
- Closed with non-monetary relief14%
- Closed with explanation2496%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
- Answers on time27/4596% on time
- Relief for customers16/404% closed with relief
- Complaint trend2/15+79% vs last year
What A&D Mortgage complaints are about
Top A&D Mortgage problems
Inside "Trouble during payment process"
- Escrow, taxes, or insurance 10
- Fees charged 4
- Trying to communicate with the company to fix an issue while managing or servicing your loan 3
- Loan sold or transferred to another company 2
- Payment process 1
Where A&D Mortgage complaints come from
Most complaints: Florida (27), California (7), Arizona (5), New York (5), Georgia (4).
A&D Mortgage compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Paramount Residential Mortgage GroupMortgages | 66 | 29 | B |
| 3 | Truhome SolutionsMortgages | 43 | 28 | D |
| 4 | NEXA MortgageMortgages | 8 | 28 | F |
| 5 | HilltopMortgages | 51 | 28 | C |
| 6 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 7 | First United Bank and TrustMortgages | 60 | 27 | C |
| 8 | A&D MortgageMortgages | 45 | 25 | D |
Compare side by side: A&D Mortgage vs Midwest Loan Services · A&D Mortgage vs Paramount Residential Mortgage Group · A&D Mortgage vs Truhome Solutions · A&D Mortgage vs NEXA Mortgage
What people say about A&D Mortgage
All experiencesNo experiences with A&D Mortgage yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest A&D Mortgage complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 26, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Oct 23, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Oct 22, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Oct 15, 2026 | Mortgages | Trouble during payment processFees charged | Explained |
| Oct 9, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Oct 9, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Oct 1, 2026 | Mortgages | Trouble during payment processFees charged | Explained |
| Sep 15, 2026 | Mortgages | Trouble during payment processFees charged | Explained |
| Sep 9, 2026 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | Explained |
| Sep 1, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Aug 11, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | Explained |
| Jun 23, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
Questions about A&D Mortgage
How many complaints does A&D Mortgage have?
A&D Mortgage has 66 complaints on record since March 2022, including 25 in the last 12 months and 3 in the last 30 days. That makes it number 972 of every company by complaints this year.
Does A&D Mortgage respond to complaints?
Yes. A&D Mortgage answered 96% of its complaints on time (within 15 days) and closed 4% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 45/100 (grade D).
What do people complain about most with A&D Mortgage?
The most common problems are trouble during payment process (23), struggling to pay mortgage (11), incorrect information on your report (17).
Is A&D Mortgage legit?
A&D Mortgage is a real company with a public complaint record: consumers have complained about it 66 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is A&D Mortgage legit? for the signals, red flags and how to protect yourself.
Are complaints about A&D Mortgage going up or down?
Up. There were 25 complaints in the last 12 months against 14 in the 12 before (+79%). See every month.
How do I file a complaint against A&D Mortgage?
Complain to A&D Mortgage in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most A&D Mortgage complaints come from?
Most come from Florida (27), California (7), Arizona (5). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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