Mortgage company · complaint record
Truhome Solutions complaints
Filed under TRUHOME SOLUTIONS, LLC
Consumers have filed 85 complaints about Truhome Solutions since 2014, 28 of them in the last 12 months (+155% on the year before). It answered 96.4% on time and closed 4% with relief for the customer - less often than a typical mortgage company. The most common problem is trouble during payment process.
Weak response record. How it works
- Complaints on record
- 85
- Last 12 months
- 28
- Answered on time
- 96.4%
- Closed with relief
- 4%
- Last 30 days
- 3
- Rank
- #73 of 595
Since July 2014
+155% vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Nov 10, 2026
Most complained-about mortgage lenders & servicers
Truhome Solutions complaints by month
The busiest month was April 2026 (5 complaints). Complaints in the last 12 months are up 155% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How Truhome Solutions answered last 12 months
- Closed with non-monetary relief13.6%
- Closed with explanation2796.4%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
- Answers on time29/4596.4% on time
- Relief for customers14/403.6% closed with relief
- Complaint trend0/15+155% vs last year
What Truhome Solutions complaints are about
Top Truhome Solutions problems
Inside "Trouble during payment process"
- Escrow, taxes, or insurance 15
- Payment process 5
- Trying to communicate with the company to fix an issue while managing or servicing your loan 4
- Fees charged 1
Where Truhome Solutions complaints come from
Most complaints: Missouri (24), Florida (12), Texas (10), Oklahoma (6), Kansas (5).
Truhome Solutions compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Paramount Residential Mortgage GroupMortgages | 66 | 29 | B |
| 3 | EMortgage FundingMortgages | 0 | 29 | F |
| 4 | NEXA MortgageMortgages | 8 | 28 | F |
| 5 | HilltopMortgages | 51 | 28 | C |
| 6 | Truhome SolutionsMortgages | 43 | 28 | D |
| 7 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 8 | First United Bank and TrustMortgages | 60 | 27 | C |
Compare side by side: Truhome Solutions vs Midwest Loan Services · Truhome Solutions vs Paramount Residential Mortgage Group · Truhome Solutions vs EMortgage Funding · Truhome Solutions vs NEXA Mortgage
What people say about Truhome Solutions
All experiencesNo experiences with Truhome Solutions yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Truhome Solutions complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 10, 2026 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
| Nov 9, 2026 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | Explained |
| Oct 26, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Oct 16, 2026 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | Explained |
| Sep 29, 2026 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
| Sep 24, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Sep 22, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Sep 3, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Sep 1, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Aug 10, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Jul 2, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | Explained |
| Jun 25, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
Questions about Truhome Solutions
How many complaints does Truhome Solutions have?
Truhome Solutions has 85 complaints on record since July 2014, including 28 in the last 12 months and 3 in the last 30 days. That makes it number 911 of every company by complaints this year.
Does Truhome Solutions respond to complaints?
Yes. Truhome Solutions answered 96.4% of its complaints on time (within 15 days) and closed 4% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 43/100 (grade D).
What do people complain about most with Truhome Solutions?
The most common problems are trouble during payment process (41), struggling to pay mortgage (12), incorrect information on your report (6).
Is Truhome Solutions legit?
Truhome Solutions is a real company with a public complaint record: consumers have complained about it 85 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Truhome Solutions legit? for the signals, red flags and how to protect yourself.
Are complaints about Truhome Solutions going up or down?
Up. There were 28 complaints in the last 12 months against 11 in the 12 before (+155%). See every month.
How do I file a complaint against Truhome Solutions?
Complain to Truhome Solutions in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Truhome Solutions complaints come from?
Most come from Missouri (24), Florida (12), Texas (10). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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