Mortgage company · complaint record
Midwest Loan Services complaints
Filed under Midwest Loan Services, Inc.
Consumers have filed 136 complaints about Midwest Loan Services since 2013, 29 of them in the last 12 months (+53% on the year before). It answered 100% on time and closed 0% with relief for the customer - less often than a typical mortgage company. The most common problem is trouble during payment process.
Average response record. How it works
- Complaints on record
- 136
- Last 12 months
- 29
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 2
- Rank
- #70 of 595
Since January 2013
+53% vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Oct 29, 2026
Most complained-about mortgage lenders & servicers
Midwest Loan Services complaints by month
The busiest month was February 2026 (4 complaints). Complaints in the last 12 months are up 53% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How Midwest Loan Services answered last 12 months
- Closed with explanation2896.6%
- In progress13.4%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
- Answers on time45/45100% on time
- Relief for customers0/400% closed with relief
- Complaint trend5/15+53% vs last year
What Midwest Loan Services complaints are about
Top Midwest Loan Services problems
Inside "Trouble during payment process"
- Escrow, taxes, or insurance 13
- Loan sold or transferred to another company 5
- Trying to communicate with the company to fix an issue while managing or servicing your loan 5
- Payment process 4
- Fees charged 3
- Private mortgage insurance (PMI) 2
Where Midwest Loan Services complaints come from
Most complaints: California (20), Pennsylvania (19), Michigan (13), Texas (12), Florida (11).
Midwest Loan Services compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Supreme LendingMortgages | 50 | 31 | C |
| 2 | West Capital LendingMortgages | 15 | 30 | F |
| 3 | Paramount Residential Mortgage GroupMortgages | 66 | 29 | B |
| 4 | EMortgage FundingMortgages | 0 | 29 | F |
| 5 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 6 | Truhome SolutionsMortgages | 43 | 28 | D |
| 7 | NEXA MortgageMortgages | 8 | 28 | F |
| 8 | HilltopMortgages | 51 | 28 | C |
Compare side by side: Midwest Loan Services vs Supreme Lending · Midwest Loan Services vs West Capital Lending · Midwest Loan Services vs Paramount Residential Mortgage Group · Midwest Loan Services vs EMortgage Funding
What people say about Midwest Loan Services
All experiencesNo experiences with Midwest Loan Services yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Midwest Loan Services complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 29, 2026 | Mortgages | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Oct 18, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | In progress |
| Oct 1, 2026 | Mortgages | Closing on a mortgageChanges in loan terms during or after closing | Explained |
| Sep 25, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Sep 11, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Sep 9, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Sep 1, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Aug 17, 2026 | Mortgages | Incorrect information on your reportAccount status incorrect | Explained |
| Aug 14, 2026 | Mortgages | Trouble during payment processPayment process | Explained |
| Aug 14, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Aug 12, 2026 | Mortgages | Trouble during payment processLien release | Explained |
| Jul 31, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
Questions about Midwest Loan Services
How many complaints does Midwest Loan Services have?
Midwest Loan Services has 136 complaints on record since January 2013, including 29 in the last 12 months and 2 in the last 30 days. That makes it number 900 of every company by complaints this year.
Does Midwest Loan Services respond to complaints?
Yes. Midwest Loan Services answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 50/100 (grade C).
What do people complain about most with Midwest Loan Services?
The most common problems are trouble during payment process (59), incorrect information on your report (17), struggling to pay mortgage (16).
Is Midwest Loan Services legit?
Midwest Loan Services is a real company with a public complaint record: consumers have complained about it 136 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Midwest Loan Services legit? for the signals, red flags and how to protect yourself.
Are complaints about Midwest Loan Services going up or down?
Up. There were 29 complaints in the last 12 months against 19 in the 12 before (+53%). See every month.
How do I file a complaint against Midwest Loan Services?
Complain to Midwest Loan Services in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Midwest Loan Services complaints come from?
Most come from California (20), Pennsylvania (19), Michigan (13). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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