Complaint log
Access Capital Services complaint log
The newest complaints about Access Capital Services, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Jul 24, 2024 | Prepaid & gift cards | Unexpected or other fees | No timely reply |
| Nov 19, 2021 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Jul 14, 2021 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Jun 26, 2021 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| May 11, 2021 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Nov 2, 2020 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Aug 13, 2020 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Aug 7, 2020 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Mar 21, 2020 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Mar 11, 2020 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Dec 9, 2019 | Debt collection | Took or threatened to take negative or legal actionThreatened to sue you for very old debt | Explained |
| Oct 7, 2019 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Jun 28, 2019 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jun 19, 2019 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Mar 22, 2019 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Feb 1, 2019 | Credit reporting | Incorrect information on your reportOld information reappears or never goes away | Explained |
| Dec 7, 2018 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Oct 17, 2018 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Jul 30, 2018 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Apr 4, 2018 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Feb 6, 2018 | Debt collection | Threatened to contact someone or share information improperlyContacted you after you asked them to stop | Explained |
| Sep 25, 2017 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jun 22, 2017 | Debt collection | Took or threatened to take negative or legal actionThreatened to arrest you or take you to jail if you do not pay | Explained |
| Jun 9, 2017 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Apr 20, 2017 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
| Apr 13, 2017 | Debt collection | Cont'd attempts collect debt not owedDebt was discharged in bankruptcy | Explained |
| Mar 10, 2017 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Jan 14, 2017 | Debt collection | Cont'd attempts collect debt not owedDebt was paid | Explained |
| Dec 6, 2016 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Nov 9, 2016 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Oct 29, 2015 | Debt collection | Cont'd attempts collect debt not owedDebt resulted from identity theft | Explained |
| Aug 21, 2015 | Debt collection | Cont'd attempts collect debt not owedDebt was paid | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works