Debt relief company · complaint record
Ace Customer Services complaints
Filed under Ace Customer Services, LLC
Consumers have filed 4 complaints about Ace Customer Services since 2023, 2 of them in the last 12 months. It answered 100% on time and closed 50% with relief for the customer. The most common problem is charged upfront or unexpected fees.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 4
- Last 12 months
- 2
- Answered on time
- 100%
- Closed with relief
- 50%
- Last 30 days
- 0
- Rank
- #62 of 124
Since November 2023
new vs the year before
Industry: 91%
Typical debt relief company: 16%
Newest: Apr 2, 2026
Most complained-about debt relief & credit repair companies
Ace Customer Services complaints by month
The busiest month was November 2023 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Ace Customer Services answered all time
- Closed with monetary relief250%
- Closed with explanation250%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Ace Customer Services problems
Where Ace Customer Services complaints come from
Most complaints: California (1), Oklahoma (1), South Carolina (1), Florida (1).
Ace Customer Services compared with other debt relief & credit repair companies
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Credit GloryDebt relief & credit repair | 3 | 44 | F |
| 2 | Five Lakes Law GroupDebt relief & credit repair | 0 | 43 | F |
| 3 | Cordoba Legal GroupDebt relief & credit repair | 47 | 40 | D |
| 4 | ClearOne AdvantageDebt relief & credit repair | 8 | 38 | F |
| 5 | Olympus1Debt relief & credit repair | 22 | 36 | F |
| 6 | Clarity Debt ResolutionDebt relief & credit repair | 57 | 34 | C |
| 7 | Turnbull Law GroupDebt relief & credit repair | 85 | 27 | A |
| 8 | Ace Customer ServicesDebt relief & credit repair | - | 2 | - |
Compare side by side: Ace Customer Services vs Credit Glory · Ace Customer Services vs Five Lakes Law Group · Ace Customer Services vs Cordoba Legal Group · Ace Customer Services vs ClearOne Advantage
What people say about Ace Customer Services
All experiencesNo experiences with Ace Customer Services yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Ace Customer Services complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Apr 2, 2026 | Debt relief & credit repair | Unauthorized withdrawals or charges | Explained |
| Mar 10, 2026 | Debt relief & credit repair | Charged upfront or unexpected fees | Money back |
| Apr 8, 2025 | Debt relief & credit repair | Charged upfront or unexpected fees | Money back |
| Nov 7, 2023 | Debt relief & credit repair | Didn't provide services promised | Explained |
Questions about Ace Customer Services
How many complaints does Ace Customer Services have?
Ace Customer Services has 4 complaints on record since November 2023, including 2 in the last 12 months and 0 in the last 30 days. That makes it number 2,550 of every company by complaints this year.
Does Ace Customer Services respond to complaints?
Yes. Ace Customer Services answered 100% of its complaints on time (within 15 days) and closed 50% with relief - money back or a fix; 50% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with Ace Customer Services?
The most common problems are charged upfront or unexpected fees (2), unauthorized withdrawals or charges (1), didn't provide services promised (1).
Is Ace Customer Services legit?
Ace Customer Services is a real company with a public complaint record: consumers have complained about it 4 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Ace Customer Services legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Ace Customer Services?
Complain to Ace Customer Services in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Ace Customer Services complaints come from?
Most come from California (1), Oklahoma (1), South Carolina (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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