Credit reporting
AES / PHEAA credit reporting complaints
Consumers have filed 2,484 complaints about AES / PHEAA's credit reporting, 69 in the last 12 months (-21%). AES / PHEAA answered 100% on time and closed 20% with relief. See the whole AES / PHEAA record.
AES / PHEAA against other credit bureaus & report companies
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | TransUnion | 2,331,811 | 100% | 41% |
| 2 | Experian | 2,053,038 | 99.9% | 13% |
| 3 | Equifax | 2,003,445 | 99.9% | 40% |
| 4 | LexisNexis | 36,424 | 99.4% | 25% |
| 5 | CBC Companies | 22,776 | 100% | 53% |
| 6 | Capital One | 10,567 | 100% | 15% |
| 7 | FIS (Fidelity National Information Services) | 6,930 | 100% | 0% |
| 8 | Resurgent Capital Services | 5,816 | 99.9% | 21% |
| 9 | Early Warning Services (Zelle) | 4,540 | 100% | 0% |
| 10 | CL Holdings | 4,485 | 100% | 45% |
| 11 | Citibank | 4,468 | 100% | 48% |
| 12 | Bank of America | 4,455 | 99.4% | 13% |
| 13 | AES / PHEAA | 69 | 100% | 20% |
Latest AES / PHEAA credit reporting complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Apr 30, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Apr 30, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Apr 28, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Apr 20, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Apr 18, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Fixed |
| Apr 17, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Apr 11, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Fixed |
| Apr 10, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Fixed |
| Apr 8, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Apr 7, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Mar 30, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Mar 24, 2026 | Credit reporting | Problem with a company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| Mar 24, 2026 | Credit reporting | Problem with a company's investigation into an existing problemInvestigation took more than 30 days | Fixed |
| Mar 22, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Fixed |
| Mar 17, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Mar 6, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Mar 2, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Feb 10, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Fixed |
| Feb 9, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Feb 6, 2026 | Credit reporting | Problem with a company's investigation into an existing problemProblem with personal statement of dispute | Explained |
| Feb 2, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Jan 28, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Jan 24, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Jan 22, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Jan 22, 2026 | Credit reporting | Incorrect information on your reportOld information reappears or never goes away | Explained |
| Jan 20, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Fixed |
| Jan 18, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Jan 18, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Jan 18, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Jan 6, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
Your rights with credit bureaus & report companies
Under the Fair Credit Reporting Act you can dispute anything inaccurate or incomplete on your report, and the credit bureau generally has to investigate within 30 days (45 in some cases) and fix or delete what it cannot verify. You are entitled to free reports from each nationwide bureau at annualcreditreport.com, and you can place a fraud alert or a free security freeze.
Scam warning: Nobody can legally remove accurate negative information from your report - be wary of anyone promising to. The only official site for your free reports is annualcreditreport.com.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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