Credit reporting
AES / PHEAA credit reporting complaints
Consumers have filed 2,484 complaints about AES / PHEAA's credit reporting, 69 in the last 12 months (-21%). AES / PHEAA answered 100% on time and closed 20% with relief. See the whole AES / PHEAA record.
AES / PHEAA against other credit bureaus & report companies
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | TransUnion | 2,331,811 | 100% | 41% |
| 2 | Experian | 2,053,038 | 99.9% | 13% |
| 3 | Equifax | 2,003,445 | 99.9% | 40% |
| 4 | LexisNexis | 36,424 | 99.4% | 25% |
| 5 | CBC Companies | 22,776 | 100% | 53% |
| 6 | Capital One | 10,567 | 100% | 15% |
| 7 | FIS (Fidelity National Information Services) | 6,930 | 100% | 0% |
| 8 | Resurgent Capital Services | 5,816 | 99.9% | 21% |
| 9 | Early Warning Services (Zelle) | 4,540 | 100% | 0% |
| 10 | CL Holdings | 4,485 | 100% | 45% |
| 11 | Citibank | 4,468 | 100% | 48% |
| 12 | Bank of America | 4,455 | 99.4% | 13% |
| 13 | AES / PHEAA | 69 | 100% | 20% |
Latest AES / PHEAA credit reporting complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 4, 2026 | Credit reporting | Incorrect information on your reportInformation is missing that should be on the report | Explained |
| Oct 29, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Oct 16, 2026 | Credit reporting | Problem with a company's investigation into an existing problemProblem with personal statement of dispute | Explained |
| Oct 14, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Oct 9, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Sep 24, 2026 | Credit reporting | Incorrect information on your reportOld information reappears or never goes away | Fixed |
| Sep 23, 2026 | Credit reporting | Problem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phone | Explained |
| Sep 17, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Sep 15, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Fixed |
| Sep 15, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Fixed |
| Sep 15, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Fixed |
| Sep 11, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Sep 3, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Aug 31, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Aug 26, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Aug 24, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Fixed |
| Aug 22, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Aug 20, 2026 | Credit reporting | Problem with a company's investigation into an existing problemProblem with personal statement of dispute | Explained |
| Aug 15, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Jul 9, 2026 | Credit reporting | Credit monitoring or identity theft protection servicesBilling dispute for services | Explained |
| Jul 2, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Jun 23, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Jun 22, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Jun 19, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Jun 3, 2026 | Credit reporting | Problem with a company's investigation into an existing problemProblem with personal statement of dispute | Explained |
| Jun 1, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| May 12, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| May 10, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| May 7, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| May 1, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
Your rights with credit bureaus & report companies
Under the Fair Credit Reporting Act you can dispute anything inaccurate or incomplete on your report, and the credit bureau generally has to investigate within 30 days (45 in some cases) and fix or delete what it cannot verify. You are entitled to free reports from each nationwide bureau at annualcreditreport.com, and you can place a fraud alert or a free security freeze.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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