Credit reporting
American Express credit reporting complaints
Consumers have filed 11,899 complaints about American Express's credit reporting, 2,749 in the last 12 months (-4%). American Express answered 99% on time and closed 18% with relief. See the whole American Express record.
American Express against other credit bureaus & report companies
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | TransUnion | 2,331,811 | 100% | 41% |
| 2 | Experian | 2,053,038 | 99.9% | 13% |
| 3 | Equifax | 2,003,445 | 99.9% | 40% |
| 4 | LexisNexis | 36,424 | 99.4% | 25% |
| 5 | CBC Companies | 22,776 | 100% | 53% |
| 6 | Capital One | 10,567 | 100% | 15% |
| 7 | FIS (Fidelity National Information Services) | 6,930 | 100% | 0% |
| 8 | Resurgent Capital Services | 5,816 | 99.9% | 21% |
| 9 | Early Warning Services (Zelle) | 4,540 | 100% | 0% |
| 10 | CL Holdings | 4,485 | 100% | 45% |
| 11 | Citibank | 4,468 | 100% | 48% |
| 12 | Bank of America | 4,455 | 99.4% | 13% |
| 13 | American Express | 2,749 | 99% | 18% |
Latest American Express credit reporting complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 28, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Oct 28, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Oct 28, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Oct 28, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Oct 28, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Oct 28, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | In progress |
| Oct 28, 2026 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | In progress |
| Oct 28, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Oct 28, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Oct 27, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Fixed |
| Oct 27, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | In progress |
| Oct 27, 2026 | Credit reporting | Problem with a company's investigation into an existing problemInvestigation took more than 30 days | In progress |
| Oct 26, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Oct 26, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Oct 26, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Oct 26, 2026 | Credit reporting | Problem with a company's investigation into an existing problemInvestigation took more than 30 days | In progress |
| Oct 26, 2026 | Credit reporting | Incorrect information on your reportPublic record information inaccurate | Explained |
| Oct 26, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Oct 26, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Fixed |
| Oct 25, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | In progress |
| Oct 25, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Fixed |
| Oct 24, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | In progress |
| Oct 24, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Oct 24, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Oct 24, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Oct 23, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Oct 23, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Fixed |
| Oct 23, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Oct 23, 2026 | Credit reporting | Problem with a company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| Oct 23, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
Your rights with credit bureaus & report companies
Under the Fair Credit Reporting Act you can dispute anything inaccurate or incomplete on your report, and the credit bureau generally has to investigate within 30 days (45 in some cases) and fix or delete what it cannot verify. You are entitled to free reports from each nationwide bureau at annualcreditreport.com, and you can place a fraud alert or a free security freeze.
Scam warning: Nobody can legally remove accurate negative information from your report - be wary of anyone promising to. The only official site for your free reports is annualcreditreport.com.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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