Auto lender · complaint record
American First Financial Services complaints
Filed under American First Financial Services, Inc.
Consumers have filed 2 complaints about American First Financial Services since 2017, none in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is managing the loan or lease.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 2
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since March 2017
new vs the year before
Industry: 98.2%
Typical auto lender: 9%
Newest: Dec 21, 2018
American First Financial Services complaints by month
The busiest month was March 2017 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How American First Financial Services answered all time
- Closed with explanation2100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What American First Financial Services complaints are about
Top American First Financial Services problems
American First Financial Services compared with other auto lenders
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | The Savings GroupAuto loans & leases | 63 | 41 | C |
| 2 | AC AutoPay LLC, Denver, CO BranchAuto loans & leases | 60 | 38 | C |
| 3 | CARS AcquisitionAuto loans & leases | 81 | 34 | A |
| 4 | EA HoldingsAuto loans & leases | 3 | 33 | F |
| 5 | Innovate ManagedAuto loans & leases | 6 | 32 | F |
| 6 | Cooley EnterprisesAuto loans & leases | 8 | 31 | F |
| 7 | Challenge Financial ServicesAuto loans & leases | 5 | 27 | F |
| 8 | American First Financial ServicesAuto loans & leases | - | 0 | - |
Compare side by side: American First Financial Services vs The Savings Group · American First Financial Services vs AC AutoPay LLC, Denver, CO Branch · American First Financial Services vs CARS Acquisition · American First Financial Services vs EA Holdings
What people say about American First Financial Services
All experiencesNo experiences with American First Financial Services yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest American First Financial Services complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Dec 21, 2018 | Auto loans & leases | Problems at the end of the loan or leaseProblem with paying off the loan | Explained |
| Mar 21, 2017 | Payday & personal loans | Managing the loan or lease | Explained |
Questions about American First Financial Services
How many complaints does American First Financial Services have?
American First Financial Services has 2 complaints on record since March 2017, including 0 in the last 12 months and 0 in the last 30 days.
Does American First Financial Services respond to complaints?
Yes. American First Financial Services answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with American First Financial Services?
The most common problems are managing the loan or lease (1), problems at the end of the loan or lease (1).
Is American First Financial Services legit?
American First Financial Services is a real company with a public complaint record: consumers have complained about it 2 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is American First Financial Services legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against American First Financial Services?
Complain to American First Financial Services in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most American First Financial Services complaints come from?
Most come from Louisiana (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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