Complaint log
Astra Business Services complaint log
The newest complaints about Astra Business Services, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Apr 2, 2026 | Debt collection | Attempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owed | Explained |
| Mar 24, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Mar 7, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | No timely reply |
| Feb 20, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | No timely reply |
| Feb 8, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | No timely reply |
| Jan 12, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | No timely reply |
| Oct 30, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | No timely reply |
| Dec 2, 2024 | Debt collection | Written notification about debtNotification didn't disclose it was an attempt to collect a debt | No timely reply |
| Oct 15, 2024 | Debt collection | False statements or representationAttempted to collect wrong amount | No timely reply |
| Sep 13, 2024 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | No timely reply |
| Aug 29, 2024 | Debt collection | Attempts to collect debt not owedDebt is not yours | No timely reply |
| Jul 22, 2024 | Debt collection | False statements or representationAttempted to collect wrong amount | No timely reply |
| Apr 30, 2024 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | No timely reply |
| Apr 30, 2024 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | No timely reply |
| Mar 28, 2024 | Credit reporting | Incorrect information on your reportAccount information incorrect | No timely reply |
| Jul 25, 2023 | Credit reporting | Problem with a company's investigation into an existing issueDifficulty submitting a dispute or getting information about a dispute over the phone | No timely reply |
| Jan 13, 2021 | Debt collection | Attempts to collect debt not owedDebt is not yours | No timely reply |
| Aug 28, 2018 | Mortgages | Struggling to pay mortgage | No timely reply |
| Apr 12, 2018 | Debt collection | Attempts to collect debt not owedDebt is not yours | No timely reply |
| Mar 27, 2018 | Debt collection | Attempts to collect debt not owedDebt was paid | No timely reply |
| Mar 22, 2018 | Debt collection | Attempts to collect debt not owedDebt is not yours | No timely reply |
| Mar 20, 2018 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | No timely reply |
| Jan 19, 2018 | Debt collection | Attempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owed | No timely reply |
| Oct 12, 2017 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | No timely reply |
| Aug 28, 2017 | Debt collection | Attempts to collect debt not owedDebt is not yours | No timely reply |
| Aug 14, 2017 | Debt collection | Communication tacticsFrequent or repeated calls | No timely reply |
| Apr 5, 2017 | Debt collection | Disclosure verification of debtNot given enough info to verify debt | No timely reply |
| Jun 27, 2016 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Mar 24, 2016 | Debt collection | Disclosure verification of debtNot given enough info to verify debt | Closed |
| Feb 2, 2016 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Oct 12, 2015 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Fixed |
| Aug 14, 2015 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Closed |
| Aug 12, 2015 | Debt collection | Disclosure verification of debtNot given enough info to verify debt | Closed |
| Jul 8, 2015 | Debt collection | Communication tacticsFrequent or repeated calls | Fixed |
| Jun 11, 2015 | Debt collection | Communication tacticsCalled outside of 8am-9pm | Explained |
| May 16, 2015 | Debt collection | Communication tacticsFrequent or repeated calls | Fixed |
| May 7, 2015 | Debt collection | Communication tacticsFrequent or repeated calls | Closed |
| Mar 11, 2015 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Fixed |
| Jan 30, 2015 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Fixed |
| Dec 16, 2014 | Debt collection | Communication tacticsFrequent or repeated calls | Fixed |
| Aug 30, 2014 | Debt collection | Improper contact or sharing of infoContacted me after I asked not to | Fixed |
| Apr 11, 2014 | Debt collection | Improper contact or sharing of infoTalked to a third party about my debt | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works