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Complaint log

AutoMoney complaint log

The newest complaints about AutoMoney, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Oct 20, 2026Payday & personal loansVehicle was repossessed or sold the vehicleSCNo timely replyNo
Sep 23, 2026Debt collectionThreatened to contact someone or share information improperlyTalked to a third-party about your debtSCNo timely replyNo
Sep 13, 2026Payday & personal loansCharged fees or interest you didn't expectSCNo timely replyNo
Jul 7, 2026Payday & personal loansStruggling to pay your loanGANo timely replyNo
Jun 24, 2026Payday & personal loansStruggling to pay your loanGANo timely replyNo
May 14, 2026Payday & personal loansVehicle was damaged or destroyed the vehicleSCNo timely replyNo
May 3, 2026Debt collectionCommunication tacticsFrequent or repeated callsSCNo timely replyNo
Mar 20, 2026Payday & personal loansProblem with the payoff process at the end of the loanSCNo timely replyNo
Mar 3, 2026Payday & personal loansCharged fees or interest you didn't expectGANo timely replyNo
Jan 20, 2026Payday & personal loansVehicle was repossessed or sold the vehicleSCNo timely replyNo
Jan 17, 2026Payday & personal loansVehicle was repossessed or sold the vehicleNCNo timely replyNo
Jan 9, 2026Payday & personal loansVehicle was repossessed or sold the vehicleSCNo timely replyNo
Dec 30, 2025Payday & personal loansVehicle was repossessed or sold the vehicleSCNo timely replyNo
Dec 15, 2025Payday & personal loansStruggling to pay your loanSCNo timely replyNo
Dec 9, 2025Payday & personal loansCharged fees or interest you didn't expectSCNo timely replyNo
Dec 5, 2025Payday & personal loansVehicle was repossessed or sold the vehicleSCNo timely replyNo
Nov 18, 2025Payday & personal loansStruggling to pay your loanSCNo timely replyNo
Nov 17, 2025Payday & personal loansVehicle was repossessed or sold the vehicleSCNo timely replyNo
Nov 14, 2025Payday & personal loansCharged fees or interest you didn't expectGANo timely replyNo
Oct 13, 2025Payday & personal loansStruggling to pay your loanSCNo timely replyNo
Oct 11, 2025Payday & personal loansProblem with the payoff process at the end of the loanSCNo timely replyNo
Sep 26, 2025Payday & personal loansCharged fees or interest you didn't expectSCNo timely replyNo
Sep 25, 2025Auto loans & leasesRepossessionAccount reinstatement or redemption after repossessionGANo timely replyNo
Aug 28, 2025Payday & personal loansLoan payment wasn't credited to your accountSCExplainedYes
Jul 4, 2025Payday & personal loansVehicle was repossessed or sold the vehicleSCExplainedNo
May 19, 2025Payday & personal loansStruggling to pay your loanSCExplainedNo
Apr 14, 2025Payday & personal loansVehicle was repossessed or sold the vehicleSCExplainedNo
Aug 20, 2024Debt relief & credit repairDidn't provide services promisedSCExplainedNo
Aug 14, 2024Debt collectionCommunication tacticsFrequent or repeated callsSCExplainedYes
Feb 25, 2024Payday & personal loansLoan payment wasn't credited to your accountSCExplainedNo
Dec 15, 2023Payday & personal loansCharged fees or interest you didn't expectGAExplainedYes
Sep 27, 2022Payday & personal loansProblem with the payoff process at the end of the loanSCExplainedYes
Aug 15, 2022Payday & personal loansProblem with the payoff process at the end of the loanGAExplainedYes
May 1, 2021Payday & personal loansStruggling to pay your loanSCExplainedYes
Oct 26, 2020Payday & personal loansStruggling to pay your loanSCExplainedYes
Sep 11, 2020Payday & personal loansCharged fees or interest you didn't expectSCExplainedYes
Mar 23, 2020Payday & personal loansStruggling to pay your loanSCExplainedYes
Feb 7, 2020Payday & personal loansLoan payment wasn't credited to your accountSCExplainedYes
Aug 5, 2019Payday & personal loansProblem with the payoff process at the end of the loanSCExplainedYes
Feb 7, 2019Payday & personal loansCharged fees or interest you didn't expectSCExplainedNo
Nov 21, 2017Debt collectionThreatened to contact someone or share information improperlyTalked to a third-party about your debtSCExplainedYes
Jun 20, 2017Debt collectionWritten notification about debtDidn't receive enough information to verify debtGAExplainedYes
Dec 25, 2016Auto loans & leasesShopping for a loan or leaseSCExplainedYes
Sep 15, 2016Auto loans & leasesManaging the loan or leaseGAExplainedYes
Jul 18, 2016Payday & personal loansPayment to acct not creditedRIExplainedYes
Jun 27, 2016Payday & personal loansCharged fees or interest I didn't expectNCExplainedYes
Apr 22, 2016Payday & personal loansApplied for loan/did not receive moneySCExplainedYes
Sep 21, 2015Payday & personal loansCharged fees or interest I didn't expectSCExplainedNo
Aug 20, 2015Payday & personal loansCharged fees or interest I didn't expectSCExplainedYes
Oct 30, 2014Debt collectionCommunication tacticsFrequent or repeated callsNCExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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