Mortgage company · complaint record
Bench Equity complaints
Filed under Bench Equity, L.L.C.
Consumers have filed 1 complaint about Bench Equity since 2023, none in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is struggling to pay mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 1
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since January 2023
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Jan 5, 2023
Bench Equity complaints by month
The busiest month was January 2023 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Bench Equity answered all time
- Closed with explanation1100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Bench Equity problems
Bench Equity compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Bench EquityMortgages | - | 0 | - |
Compare side by side: Bench Equity vs Midwest Loan Services · Bench Equity vs Truhome Solutions · Bench Equity vs NEXA Mortgage · Bench Equity vs Hilltop
What people say about Bench Equity
All experiencesNo experiences with Bench Equity yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Bench Equity complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Jan 5, 2023 | Mortgages | Struggling to pay mortgage | Explained |
Questions about Bench Equity
How many complaints does Bench Equity have?
Bench Equity has 1 complaint on record since January 2023, including 0 in the last 12 months and 0 in the last 30 days.
Does Bench Equity respond to complaints?
Yes. Bench Equity answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Bench Equity?
The most common problems are struggling to pay mortgage (1).
Is Bench Equity legit?
Bench Equity is a real company with a public complaint record: consumers have complained about it 1 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Bench Equity legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Bench Equity?
Complain to Bench Equity in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Bench Equity complaints come from?
Most come from California (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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